How can we help?



Does your website provide a quality guarantee for all the products being sold?

Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

I did not receive the order confirmation, what should I do?

If you have purchased commodities from us, you will receive an order confirmation via Email within several minutes. If you did not receive the order confirmation, it may be due to the following reasons:

1.) You may have entered an incorrect Email address.
2.) Please check the spam folder, the order confirmation mail may be there.If you have any questions about order confirmation, please don't worry, please contact us by or Facebook, we will solve the problem for you.


What payment methods do you accept?

We accept credit cards (Visa, Master Card, American Express, and Discover) or Paypal.

Credit card payments - How to pay with a credit card?

We can accept credit cards as a payment method.

1) Select your shipping address or create a new one;
2) Enter your card details and click “Submit”;
3) Your payment will be processed and a receipt will be sent to your e-mail address.Please note that you can try to pay for your order by using a credit card only 10 times per day in order to protect the security of your personal data.


What countries do you ship to?

We free ship worldwide! We offer all customers Domestic and International Shipping with tracking.

What are your shipping options?

Currently we can only offer one standard shipping option.

What are your shipping times?

Free Shipping Delivery 7 - 15 Days. Tracking number and tracking link will be emailed to you after shipment. You can also find notifications about your shipping information on our order tracking page.


I placed an order. Can I add an item?

The order is processed soon after placement, so the best solution for you is to place a new order for the additional item.Then orders will be shipped together unless the former orders have been shipped.

I placed an order, can I change the shipping address?

Yes, contact us at to make any changes to your shipping details. Please note that you ca not change the shipping address after orders have been shipped.

How do I cancel an order?

It depends. For any unpaid orders,you just need to simply log into your account, go to “My Orders” and cancel the unnecessary orders by clicking the “Cancel Order” button.But for paid orders,you can only cancel it before the order status changes to “Processing.”Please email us if you have any urgent changes,we will make arrangements as soon as possible.

Returns & Refunds

How do I return or exchange an item? - Our Guarantee.

We will accept any returns for all undamaged and unused items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases .
We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at and we will respond within 24 hours to assist with the process.

What if the item I ordered arrives broken or damaged?

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections.
If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.

Get in touch

Have questions about your order, or a general enquiry?